Tasma Aviation Training is a product of Tasma Life Balance.

This Privacy Policy provides information about how Tasma Life Balance, Seftigenstrasse 118, 3123 Belp («we» or «Tasma Life Balance») process personal data, if you visit our website www.tasma-aviation-training.com («website»), order our products or services, or otherwise disclose personal data to us.

This Privacy Policy has been in effect since May 25, 2018 and supersedes all previous data protection provisions.

We may eventually amend this policy consistent with the requirements of applicable law. Any changes will be posted immediately on our websites.

1. Our principles for the processing of personal data

1.1. How we process personal data

The protection of your privacy and the security of your personal data is a particularly important concern to which we pay special attention in all our business processes. Accordingly, we process personal data collected during your visit of our websites confidentially and solely in compliance with legal provisions.

If we process information about you, we will inform you in advance or as soon as possible in understandable language about this data processing, its purpose and legal basis, the potential disclosure of data to third parties, the duration of data retention, our contact details, as well as your respective rights. We will of course process your personal data only in ways compatible with the purposes for which it was collected or subsequently authorized by you.

1.2. What we do for the security of your personal data

We store your data on a protected IT infrastructure in a Swiss data center. We have taken numerous technical and organizational security measures to protect your personal information against manipulation, loss, destruction and unauthorized access. Furthermore, we will take reasonable steps in order to ensure that personal data processed by us is accurate. Despite our considerable efforts, we cannot guarantee the security and correctness of your personal information.

Access to your data is restricted to our employees, who are regularly trained in data protection matters. We do not sell or otherwise disclose your information to third parties unless you have given us your express consent or we have a legal or regulatory obligation to do so. However, notwithstanding the above, we may disclose your personal data to our contractual partners who support us in the provision of our services and products and with whom we have concluded a data processing agreement. In this agreement, our contractual partners also commit themselves in particular to the secrecy of your personal data.

1.3. How long we process your personal data

We retain your personal data only for as long as is necessary for the purpose in question. Insofar as no statutory permission requirement (for example, consent, fulfilment of contract, bookkeeping and declaration obligations, etc.) or a specific business interest justifies any further retention or processing, we will delete of your personal data after ten years at the latest.

2. If you visit our website

On our website we inform you about us, as well as about our services and products. You can also register directly on our website for a coaching, a training or other events or services, or contact us via the contact form.

2.1. What data we process about you

We process personal data about your use of our website (for example, IP address, geographical location, browser, operating system, referral source, length of visit, page views, downloaded files, selected links, search terms, navigation paths and information about the timing, frequency, and pattern of your use). If your visit is the result of online advertising (such as banner ads, search engine advertising, etc.), we will also record which element has motivated you to visit our website.

We use small text files on our website which your web browser stores on your computer (so-called "cookies"). While using our website, we generally only use cookies that are deleted when you close your web browser and are mainly used for connection control and navigation. In some cases, we also use persistent cookies, which allow us to recognize you on your next visit.

You can also view our website without cookies. Most browsers allow you to refuse and delete cookies by selecting the "do not accept cookies" option in your web browser settings. The methods for doing so vary from browser to browser. You can however obtain up-to-date information about blocking and deleting cookies by contacting your browser provider. If you do not accept cookies, you may not be able to use all features of our website.

The legal basis for this processing is either your consent, which you can revoke at any time, or our legitimate interest to operate, monitor and secure, as well as constantly improve our services, products and websites.

2.2. Use of the contact and booking form

If you send us information via the contact form, we will store such information to process your request and in case of follow-up questions. This also applies if you sign up for a coaching session, a training or any other service or event via the booking form. The legal basis for this processing is your consent, which you can revoke at any time .

2.3. Security and hosting of the website

IOur website uses a so-called SSL or TLS encryption in order to protect the transmission of confidential content. An encrypted connection can be recognized by the browser's address bar being changed to "https: //" and the lock icon in your browser bar. If SSL or TLS encryption is enabled, all data you send to us will be encrypted.

Our website is hosted by Cyon GmbH, Brunngässlein 12, 4052 Basel (www.cyon.ch). When visiting our website, certain information about you (eg browser type and version, operating system including user interface and version, URL, host name, date and time incl. time zone of the server request, IP address and amount of data transferred) is automatically transmitted to Cyon GmbH, This information is used solely for the operation of the website, the detection of technical problems, as well as for security and statistical evaluation. We have entered into a data processing agreement with Cyon GmbH, which obliged Cyon GmbH to protect our users data and not disclose it to third parties. You can see the privacy policy of Cyon GmbH here.

2.4. Use of various services provided by Google

Our website uses the following services provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA ("Google"). Google is certified under the privacy shield "Privacy Shield" and is required to comply with EU privacy regulations. According to the EU, the US has adequate laws for the protection of personal data (so-called «Adequacy Decision»).
In addition, we've entered into data processing agreements with Google, which obliges Google to protect our users data and not disclose it to third par-ties. You can view the privacy policy of Google here.

2.4.1. Google Analytics (with IP- Anonymization)

Our website uses Google Analytics (www.google.com/analytics), to map data, sessions, and interactions across multiple devices to a pseudonymous ID and analyze activity. Google Analytics uses cookies that are stored on your computer to analyze your website usage. The information will be transmitted to and stored by Google on servers in the United States. Due to the activated IP anonymization, however, your IP ad-dress will be truncated by Google beforehand. Only in exceptional cases will the full IP address be sent to a Google server in the US and truncated there. The IP address submitted through Google Analytics will not be merged with other Google data. The data protection statement of Google Analytics can be viewed here.

Google uses the information on our behalf to analyze your website usage, compile reports on website activity, and provide other services related to website and internet usage. The data will be deleted after 14 months. The storage of Google Analytics cookies is based on our legitimate interest in analyzing user behavior in order to optimize both our website and our advertising.

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data on future visits to this website, as long as the cookie remains activated in your browser: disable Google Analytics . Alternatively, you can down-load and install a browser add-on to disable Google Analytics.
   

2.4.2. Google AdWords and Conversion-Tracking

This website uses the online advertising program Google AdWords. As part of Google Ad Words, we use the so-called conversion tracking. If you click on a Google-served ad, a cookie will be set for 30 days. If you visit certain websites within this deadline, it will be recorded in a statistic that a user clicked on the ad and was forwarded to us. It tells us the number of people who clicked on our ad and were redirected to a page with a Conversion Tracking tag, without the user being personally identifiable. The use of conversion tracking is based on our legitimate interest in improving our website and optimizing our advertising efforts. You can also disable tracking in your browser settings and will not be included in the tracking statistics any more.

2.4.3. Google Web Fonts, Google Maps and YouTube

This website uses the fonts of Google Web Fonts. When you visit our website, your browser loads the required web fonts to display texts and fonts correctly. To do this, your browser connects to Google's servers. This will inform Google that our website has been accessed through your IP address. The use of Google Web Fonts is due to our legitimate interest in an attractive presentation of our website.

Our website also uses the map service Google Maps, which requires that your IP address will be transmit-ted to a Google server in the US. The use of Google Maps is due to our legitimate interest in the easy retrievability of the places indicated on our website.

Our website also uses plug-ins from the Google subsidiary YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit our website, these plug-ins connect to the servers of YouTube. Thereby, YouTube learns which of our pages you have visited. If you are logged in to your YouTube account, YouTube may also assign your surfing behaviour directly to your personal profile. Use of YouTube is based on our legitimate interest in providing videos about us and our services.

3. If you subscribe to our newsletter

With our newsletters we inform you about our products and services as well as about other actualities of Tasma Life Balance and, if necessary, also provide you with invitations for events and other occasions.

3.1 What data we edit about you

In order to subscribe to the newsletter, we need your e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use this data only for the delivery of the requested information and do not disclose it to third par-ties. All registrations (including registration and confirmation time and IP address) are logged in order to fulfil legal requirements.

Our newsletters contain a small file, which is retrieved when the newsletter is opened. Technical information (such as browser and system type, IP address and polling time) is collected as part of this retrieval. This information is used for the technical improvement of services and for statistical surveys. This includes determining if and when a newsletter is opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter subscribers. However, it is not our intention to observe you. Rather, such information serve to recognize the general reading habits of our users and to adapt our content to the interests of our users. This processing of your personal data is based on your consent, which you can revoke at any time by clicking on the "UNSUBSCRIBE" button in our newsletter.

3.2 Use of MailChimp

Our newsletter is distributed by MailChimp of Rocket Science Group LLC, 675 Ponce De Leon Ave NE 5000, Atlanta, GA 30308, USA. The e-mail addresses of our subscribers and other data are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp uses the data for the improvement of its own services and for other economic purposes, without however writing to you or disclosing your data to third parties. Our newsletters also contain links to the MailChimp website, so you can Can update your delivery dates. We do not have any influence on the processing of your personal data on the MailChimp website. Further information can be found here.

MailChimp is certified under the privacy shield "Privacy Shield" and is committed to complying with EU data protection requirements. According to the EU, the US has adequate laws for the protection of personal data (so-called «Adequacy Decision»). In addition, we have concluded a data processing agreement with MailChimp, which obliges MailChimp to protect the data of our users and not to disclose it to third parties.

3.3 Use of reCAPTCHA

We use the reCAPTCHA service provided by Google for the newsletter signup. With reCAPTCHA it is verified that the newsletter registration on our website is done by a human and not by an automated pro-gram. To do this, reCAPTCHA analyzes the website visitor's behavior based on a variety of information (such as the IP address, web page visitor's visit time on the website or mouse movements made by the user), which are forwarded to Google. This analysis works in the background and starts automatically as soon as the website visitor visits the website.

More information can be found here. The processing of your personal data is based on the justified interest in the protection against spam and the spying on our web offers.

4. If you contact us or obtain our services and products

4.1 What data we process about you

If you contact us or otherwise interact with us (for example, by participating in competitions or surveys), we will use all data transmitted to us, including their metadata, to process your request, to communicate with you, and for general customer service. In general, if you obtain our services or products, we will also collect your first name and surname, your address, telephone number and e-mail address and date of birth, as well as other contact details and information about you.

As part of our services or products, we may also receive more personal data and information about you. We use such information only to provide our products and services and to adapt them to your individual needs. They are not used in any other way. If we receive such information electronically from you, it will be printed and then deleted from our IT infrastructure. Such information is then stored only in paper form. Also, all records in the context of a coaching, etc. are not stored electronically, but only recorded by hand on paper. Digital processing of such data will only be done based on your specific request (for example, when creating a report). This processing of your personal data takes place with regard to the fulfilment of contractual or legal obligations or on the basis of your consent, which you can revoke at any time.

4.2 No disclosure of data to third parties

We consider all personal information that you have given us in the course of the provision of our services or the purchase of our products to be strictly confidential. This also applies if we cooperate with a company (for example, an airline for training / crew support) and you obtain our services or products in this con-text. Also in this case, we consider our records as part of a coaching, etc. as confidential.

We only disclose such information to third parties based on your specific request. Notwithstanding the above, we may disclose certain information based on legal obligations as well as to companies commissioned by us (e.g. Besser-Siegmund-Institut), who will need such information in order to provide a service requested by you (such as trainings for certified wingwave coach). These third parties are bound by secrecy and our privacy policy. The basis for this data processing is your consent, which you can withdraw at any time or at most the performance of the contract.

5. Your rights with regards to your personal data

Regarding the processing of your personal data, you have the following rights. Please use the contact in-formation below in order to contact us in this regards.

5.1 Your right of access to personal data and its rectification

Within the scope of the statutory provisions, you can request information about your stored personal data, their origin and recipients at any time and about the purpose of the data processing. You further have the right to demand the immediate correction or completion of incorrect or incomplete personal data.

5.2 Your right to revoke your consent and to data deletion

Various data processing operations are permitted only with your consent, which you may revoke at any time. In addition, in these cases, you may request that we delete your personal information. We will immediately discontinue the data processing concerned or delete your personal data at your request. Such revocation has however, no effect on data processed in the past. Furthermore, we may continue to process personal data about you based on other legal reasons than your consent (for example, statutory retention and documentation obligations, etc.).

5.3 Your right to data portability

You may require the delivery of personal information that we process about you in a common, machine readable format.

6. Warranty and liability disclaimer

We develop our website, services and products with the greatest care. Nevertheless, we cannot guarantee the accuracy and correctness of the content and therefore disclaim any and all liability and warranty in this regard. Furthermore, our website also contains links to websites of third parties. After selecting such links we have no influence on the processing of personal data by these third parties and disclaim any liability and warranty in this regard. The present Privacy Policy does not apply to these linked websites.

7. How to contact us

If you have any concern relating to data protection, please feel free to contact us at any time. Please send us a letter or an email to the following postal or e-mail addresses:

Tasma Life Balance
Diederika Tasma
Seftigenstrasse 118
CH-3123 Belp
E-mail: datenschutz@tasma-lifebalance.ch

Your request will be reviewed immediately by the managing director Mrs. Diederika Tasma. Afterwards she will contact you personally. If your request cannot be dealt with in this way, you can also file a complaint with the relevant regulatory authority (www.edoeb.admin.ch).